Tourist-Information Hillesheim

Hillesheim

Informationen zur Barrierefreiheit
Informationen zur Barrierefreiheit
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Your professional partner for your holiday in the Vulkaneifel. As certified tourist-information and with the certification of the "ServiceQualtität Deutschland" we will gladly be of assistance to you and your holiday desires.

Our overview of our service:

- Holiday advice and booking service for accommodations
- Organisation and handling of guided tours
- Full service for travel groups
- Ticket shop
- Mail service
- Information about the public transport

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At a glance

Opening hours

  • From January 1st to December 31st
    Monday
    9:00 AM - 4:30 PM

    Tuesday
    9:00 AM - 4:30 PM

    Wednesday
    9:00 AM - 4:30 PM

    Thursday
    9:00 AM - 4:30 PM

    Friday
    9:00 AM - 4:30 PM

    Saturday
    9:00 AM - 1:00 PM

Barrierefreie Austattungsmerkmale

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is visually rich in contrast, but not recognizable by a tactile change of floor covering.
  • All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
  • Information is not available in Braille or prismatic font.
Prüfbericht: Sehbehinderung / Blinde

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the facility is clearly recognizable from the outside.
  • The objectives of the paths are within sight.
  • There is no information in easy language.
Prüfbericht: Kognitive Beeinträchtigungen

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no alarm.
  • There is no audio induction loop system at the counter.
Prüfbericht: Hörbehinderung / Gehörlose

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities.
  • The path from the car park to the entrance is 10 m long and has a maximum longitudinal gradient of 13 %.
  • The building is steplessly accessible.
  • All evaluated rooms and facilities available to the guests are steplessly accessible.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is at its lowest point 74 cm high. There is seating available.
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary. The entire route is stepless.
Prüfbericht: GehbehinderungPrüfbericht: Rollstuhlfahrer

Zertifiziert im Zeitraum:
February 2022 - January 2025
Barrierefreiheit geprüft

Tourist-Information Hillesheim

Am Markt 1
54576 Hillesheim
Phone: (0049) 6591 13 3300

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